La Madeleine Phone Numbers and Emails

Customer Service Number:

  • (214) 220-3911
    Dallas, Texas

Customer Service:

  • (817) 461-3634
    Arlington, Texas
  • (972) 913-2280
    Dallas, Texas
  • (214) 521-0183
    Dallas, Texas
  • (469) 240-5888
    Flower Mound, Texas
  • (972) 833-4537
    Garland, Texas
  • (817) 251-0255
    Grapevine, Texas
  • (469) 385-1700
    Irving, Texas
  • (972) 459-5900
    Lewisville, Texas
  • (972) 528-8080
    Mesquite, Texas
  • (972) 398-3003
    Plano, Texas
  • (972) 671-4887
    Richardson, Texas

La Madeleine Email:

guestrelations@lamadeleine.com
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Contact Information

La Madeleine Website:

La Madeleine Help Center:

Corporate Office Address:

La Madeleine de Corps Inc.
12201 Merit Drive
Dallas, Texas 75251
United States

Other Info (opening hours):

Locations:

1320 W. Campbell,

Richardson,

Texas 75080


520 W. 15th Street,

Plano,

Texas 75075

More contact details

La Madeleine Rating Based on 97 Reviews

Rating details

2.4
more details
Customer service
Quality of Food
Price Affordability
Cleanliness

Rating stats

Rating trend

How Good is La Madeleine's Customer Service?

Rowan Mam
Rowan Mam
Feels Satisfied | Nov 15, 2023

Credit was not issued on my visit and no receipt given. Rep who answered was very busy. Issue still not resolved

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Rolynne L
Rolynne L
Feels Disappointed | Oct 13, 2023

Sucks

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Oracio Gpq
Oracio Gpq
Feels Disappointed | Jun 22, 2023

Jackie, the manager at the La Madeline at 23322 Mercantile Parkway in Katy, Tx was very helpful! She called and attempted to see if the gift cards were usable. All 3 gift cards given to me as a gift were not activated on their purchase! She gave a meal On the Hoyse for all the trouble and gave me 3 papers to fill out and send to Corporate to see if these gifts cards could be replaced or reimbursed! Your Company should be very thankful that you have a manager, Jackie at your restaurant! Very professional and helpful!

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Richmond Cgm
Richmond Cgm
Feels Disappointed | Dec 14, 2022

I have already answered this question.

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Summary of La Madeleine Customer Service Calls

215 TOTAL
CALLS
06:05 AVG CALL
DURATION
3% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call La Madeleine?

Request for Information Question:

  • “Need to find out how to get my w2 form”
  • “To ask about date the my year begins/ends”
  • “Need help with Rewards program”

Staff Question:

  • “I'm a employee at La madeleine and I'm having issues with another employee that keeps harassing me and I spoke to the managers about it time after time but they never do anything about it I need help with this”
  • “Report a Liar store manager”
  • “Poor service”

Employment Question:

  • “Payroll”
  • “Paycheck stub”
  • “W2 forms”

Product/ Service Question:

  • “I've been working for Lamadelines fora month in a half had some thing go wrong with direct deposit originally. Soi hadgot a different account but I'm owed a full two week check gor65 or70.hours.”
  • “Add food receipt to account”
  • “The way my food was done”

Shipping and Delivery Question:

  • “Didn't get payed”
  • “Didn't get my reward credit on my bill”
  • “Wrong Order packed on 2 orders”

Refund Question:

  • “Refund”

Cards Question:

  • “Card balance”
  • “Gift cards not working”
  • “I have a new credit card no for online ordering”

Activation/ Cancellation Question:

  • “Cancel order”
  • “Local store unable to cancel/refund online order”
  • “Cancel orde”

Payments and Charges Question:

  • “I do not appreciate being charged a surcharge to buy a gift certificate and every time It’s used another surcharge. Prices went up which should cover it. Consumers are affected as much as you.”
  • “Over charged”
  • “Fraud”

Account Question:

  • “New account”
  • “Blocked card”

Return/ Replace Question:

  • “Return label”
  • “Return”

Website/ Application Question:

  • “App”

Other Question:

  • “I have a complaint”
  • “Complaining”
  • “I have a complaint this will be the last one before I file against the company”

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