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La Madeleine - Long line in the pick up area

I called in ahead of time, to have my order warmed when I get there, called in 20 min, and waited in line for another 20 min..not happy.
#1189285
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La Madeleine - Dirty dishes!

Whenever we try to dine at La Madeleine, ANY LOCATION, the dishes are ALWAYS DIRTY (i.e., dried food on the glasses and flatware. Why?!
2.0
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#1187312
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La Madeleine - Poor Response
La Madeleine - Poor Response
La Madeleine - Poor Response
La Madeleine - Poor Response
La Madeleine - Poor Response
La Madeleine - Poor Response
La Madeleine - Poor Response
La Madeleine - Poor Response
Two weeks ago i went into your store on Lemmon Ave..there were 4 of us having breakfast business meeting. We all ordered breakfast entree's and coffee. They gave us the block # to identify the orders. The maitre d manager came over with the food very polite actually...
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#1176897
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This was the first time I ordered the "decorate with a child" Buche de Noel. Everything was fine except the green icing which was way too sticky even with trying to freeze it repeatedly to try to make the leaves. There was absolutely no way to make the "vine" as shown...
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#1154611
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Visited on Sunday afternoon. Placed order 3 times and server still got it wrong. (language barrier as server was a foreigner-no problem but learn English!)Waited for 5 minutes and still no one at the register. Finally someone came, looked like cooking staff, I asked...
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Anonymous
Anonymous

How do you know they aren't in the process of learning English? Learning a new language doesn't happen overnight.

2.0
#1145849
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La Madeleine - Counter service order to go La Madelaine galeria

I would like just to talk about your counter service at la Madelaine Galeria houston texas. Your counter service in order To go, Nicola S, is not kind with customer, you have a chance, I think américain people are not difficult. Thank you to hear me
#1115067
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I am upset that you do not offer regular customers the same deals using the internet. I will continue eating at La Madeleine, but believe I should be entitled to the same deals you offer to anyone else.. Please explain this discriminatory practice. Is ridiculous that...
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I liked
  • Service
#1097806
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I come to the Preston/Forest location several times a week. I really am not certain if there is a manager on duty. The one faithful woman taking orders was gently crying very stoically today. (There is never enough help). A male customer asked for help for her. The...
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#1075448
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I always order the same" Parisian with salad" today it took more than 45 minutes , then was no chicken, it was lettuce and cheese ,even bread did not taste like before, woman brought it to table then took it back , came back after a while, went to talk the manager(man...
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#1071242
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Hulen location Fort Worth, TX: I don't like the ordering set up in this restaurant. I am used to speaking directly to the person putting my meal together so I get exactly what I want. I ordered a bowl of vegetable soup which was delicious but my croutons were in the...
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Anonymous
WhyMeLord

Haveing serious problems with the company mobile apps. Called corporate many time NO ONE HOME. Left VM messages no return calls. Once was a good restaurant with responsive...

#1052337
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